This invaluable resource provides comprehensive, practical information on establishing, managing and improving pro bono programs in law firms.

As well as providing models of pro bono legal practice, the guide includes information on issues such as:
*Fostering a pro bono culture
*Co-ordination, supervision and secondment of staff
*Disbursements
*Taxation
*Dealing with requests for assistance
*Clients with particular needs
*Record keeping, file management and more.

Sample policy and procedure documents, and pro forma letters, forms and agreements are also included as well as information on useful contacts and referral services.