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Construction organisations worldwide are struggling with three issues: total quality management, supply chain management and knowledge management. Pressures from clients and recognition of the relatively slow growth in productivity in the sector are causing managers to focus on structural and strategic management issues. This book tackles each of these three themes, demonstrating their significance as strategic concepts for the construction sector and illustrating how development goals in each of these critical areas can be met. The book combines a theoretical basis with practical tools for management. |